How to setup 2FA for Southern California Gas Company account?
Step-by-step guide to setting up two-factor authentication on Southern California Gas Company using an authenticator app.
Download Authenticator App
Before we start, download and install the Authenticator App from your device's App Store.
To setup 2FA for your Southern California Gas Company account with our Authenticator App, you need to follow the next steps:
Log in to your account on the Southern California Gas Company website.
- For Residential customers, go to myaccount.socalgas.com.
- For Business customers, go to business.socalgas.com.
Navigate to "Log In and Security" within "My Account".
Select "Enroll in 2FA".
Choose "Turn On" for the "Authenticator App" method.
Follow the on-screen prompts to proceed with the setup.
A QR code containing the secret key will be displayed. Keep this screen open to complete the setup.
Open our Authenticator App, click the + button at the bottom right of the screen, then hold your device near the computer screen to scan the QR code.
After successfully scanning, a 6-digit code will be shown at the bottom of the screen. Please note that this code refreshes every 30 seconds.
Return to the Southern California Gas Company webpage and enter the 6-digit code displayed in step 8, then click "Next".
Remember to click "Save" in the Authenticator App to save your account, or you may lose access to your account!
Now, you have successfully setup 2FA for your Southern California Gas Company account. From now on, when you attempt to sign in to your account, you will need to use our Authenticator App.
