How to setup 2FA for JumpCloud account?
Step-by-step guide to setting up two-factor authentication on JumpCloud using an authenticator app.
Download Authenticator App
Before we start, download and install the Authenticator App from your device's App Store.
To setup 2FA for your JumpCloud account with our Authenticator App, you need to follow the next steps:
Log in to your account on the JumpCloud User Portal: console.jumpcloud.com.
Go to Security.
Go to Set Up an Authenticator App.
Choose Authenticator App to set up, and then click Continue.
In this step, a QR code containing the secret key is displayed. Next, you need to use our Authenticator App to scan this QR code. Please keep this popup open to complete the setup.
Open our Authenticator App, click the + button at the bottom right of the screen, then hold your device near the computer screen to scan the QR code.
After successfully scanning, a 6-digit code will be shown at the bottom of the screen. Please note that this code refreshes every 30 seconds.
Return to the JumpCloud webpage, enter the 6-digit code displayed in step 7, and then click Submit.
Remember to click "Save" in the Authenticator App to save your account, or you may lose access to your account!
