How to setup 2FA for CrashPlan account?
Step-by-step guide to setting up two-factor authentication on CrashPlan using an authenticator app.
Download Authenticator App
Before we start, download and install the Authenticator App from your device's App Store.
To setup 2FA for your CrashPlan account with our Authenticator App, you need to follow the next steps:
Log in to your account on the CrashPlan console. Upon signing in, the Set Up Two-Factor Authentication message will appear.
A QR code containing the secret key will be displayed. Next, you need to use our Authenticator App to scan this QR code. Please keep this window open to complete the setup.
Open our Authenticator App, click the + button at the bottom right of the screen, then hold your device near the computer screen to scan the QR code.
After successfully scanning, a 6-digit code will be shown at the bottom of the screen. Please note that this code refreshes every 30 seconds.
Return to the CrashPlan console, enter the 6-digit code displayed in step 4 in the Enter 6-digit verification code field.
Click Sign In.
Remember to click "Save" in the Authenticator App to save your account, or you may lose access to your account!
Now, you have successfully setup 2FA for your CrashPlan account. From now on, when you attempt to sign in to your CrashPlan account, you will need to use our Authenticator App.