How to setup 2FA for Box account?
Step-by-step guide to setting up two-factor authentication on Box using an authenticator app.
Download Authenticator App
Before we start, download and install the Authenticator App from your device's App Store.
To setup 2FA for your Box account with our Authenticator App, you need to follow the next steps:
Log in to your account on the Box website, then click on your avatar in the top right corner and select "Account Settings".
In the "Account" section, scroll down to the "2-Step Verification" section and click "Set Up".
Select "Authentication App (recommended)" and click "Next".
A QR code containing the secret key will be displayed. Please keep this popup open to complete the setup.
Open our Authenticator App, click the + button at the bottom right of the screen, then hold your device near the computer screen to scan the QR code.
After successfully scanning, a 6-digit code will be shown at the bottom of the screen. Please note that this code refreshes every 30 seconds.
Return to the Box webpage, enter the 6-digit code displayed in step 6, and then click "Submit".
Enter a phone number for verification, which would be used by Box support to verify your identity in the case where you are not able to authenticate in the app, and click "Submit".
Copy the backup codes. Once copied, paste them into a file only you have access to and save the file somewhere secure.
Click "Complete".
Remember to click "Save" in the Authenticator App to save your account, or you may lose access to your account!
Now, you have successfully setup 2FA for your Box account. From now on, when you attempt to sign in to your Box account, you will need to use our Authenticator App.